Innate Solutions


Less chasing

Stop chasing

what you've earned.

The work is done, the invoice is sent, and then you wait. Late payments aren't usually about bad customers. They're about friction: an invoice that's easy to put off, a payment that takes too many steps, and reminders nobody wants to send.

Why it happens

Paying an invoice often means finding it, opening a laptop and typing in card details. That's enough friction for it to slip to "later".

Following up feels uncomfortable, so it waits too, and the gap between finishing the work and getting paid keeps growing.


Our view

Make paying easy, take a deposit at the moment of yes, and let reminders go out on their own.

The research agrees

More than half of small businesses (56%) are owed money on unpaid invoices, $17,500 on average. A year later, 59% had invoices more than 30 days overdue, up from 47%.

Intuit QuickBooks Small Business Late Payments Reports, 2025 and 2026

What changes

Before

Invoices sent days after the work is done

Payment takes a laptop and a password

Awkward reminder emails, sent by hand, or not at all

After

A deposit is taken as soon as the quote is signed

Invoices customers can pay from their phone in a tap

Polite reminders go out on their own until it's paid

How it works

01

We connect quotes to payments

When a customer signs, they can pay the deposit straight away.

02

We make invoices easy to pay

Every invoice comes with a secure link to pay by card or bank from any phone.

03

We automate the reminders

Friendly reminders go out on the due date and after, and stop the moment it's paid.

What it looks like in your business

Trades and makers

Deposits before materials are ordered, and the final invoice sent the same day the job wraps up.

Office and professional services

Retainers and monthly invoices sent and collected without anyone chasing.

Appointment-based businesses

Payment taken at booking, or a link sent right after the appointment.

What you need to do


Tell us how you price and when you like to be paid

Connect your payment account, and we'll walk you through it

Approve the reminder messages

Questions

Will reminders annoy my customers?

They're short, polite and spaced out, and they stop as soon as the invoice is paid.

Can customers pay by card and bank transfer?

Yes. Customers can choose how they pay from a secure link.

Does this replace my accounting software?

No. It handles quoting, invoicing and payments, and your bookkeeping stays where it is.

Free guide

Where leads go missing

A 12-point check of your website, phone and follow-up, with a scorecard.

Fix this first.

Book a free 30-minute call. We'll look at how this works in your business today and show you what we'd set up.

Free call

Fix this first

30 minutes. We'll show you what we'd set up for your business.

Book a call